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Customer Portal

Customer Portal

City of Florence water Customers now have online access to their water usage information via the Get My Meter Info web portal.

As part of our ongoing efforts to improve services to our Customers, City of Florence now offers a portal to help you monitor your water usage, offering you direct and secure access to your water usage data. 

The Get My Meter Info portal and smartphone apps allow you to review and analyze your water usage patterns. With these tools, you are now able to view your usage activity and gain greater understanding and control of the amount of water you use. You are also able to establish alerts, including identifying potential leaks and abnormal increases in your water usage.

To access your smart meter data and notifications, please visit https://GetMyMeter.info and register for an account today.   Detailed usage instructions for the Customer Portal can be found here:  https://getmymeter.info/files/Portal_Guide-City_of_Florence_TX.pdf