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If you do not know which department you need to contact regarding your particular issue or you did not find the information needed, please contact City Hall for information at 254-793-2490.

If you have any concerns and/or complaints, please complete the General Complaint Form. Please forward complaint to the City Secretary’s Office to distribute to the Department Head regarding the concern and/or complaint.

Complaint’s cannot be addressed unless the City has been notified.

NEITHER THE CITY OF FLORENCE, TEXAS, ITS AGENTS, OFFICERS, OR EMPLOYEES (HEREAFTER THE CITY OF FLORENCE) GUARANTEES OR WARRANTS THE ACCURACY, RELIABILITY, OR TIMELINESS OF THE INFORMATION CONTAINED HEREIN. THE INFORMATION CONTAINED WITHIN THESE PAGES IS PROVIDED AS A PUBLIC SERVICE WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

THE INFORMATION CONTAINED HEREIN IS FOR GENERAL GUIDANCE ONLY AND SHOULD BE VERIFIED BY THE USER WITH THE APPROPRIATE DEPARTMENT OR AGENCY.

Any information, comments, suggestions or ideas submitted by use of this page shall become the property of the City of Florence. The City of Florence does not guarantee the confidentiality of any communication between the City and any other person or entity by use of this site.

Any links contained within this site are provided as a service. No guarantee, warranty, or endorsement is implied by their inclusion. The City of Florence is in no way responsible for the content of any pages linked in this manner.

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